I didn't get any welcome when I arrived, which was uncomfortable. I tried to make conversation during the treatment but it was quite strained. I wasn't happy with the waxing, I had lots of spiky areas when I left and had to use my eilpilator on all those areas when I got home, which is really not acceptable. I was looking forward to having that smooth feeling - it was only done 3 days ago and already I'm booking an appointment with another salon to get a proper job done.